Concepedia

Concept

reputation management

Parents

3.2K

Publications

274.2K

Citations

6.3K

Authors

1.9K

Institutions

About

Reputation management is the systematic process of influencing and controlling the perception of an individual, organization, product, or service among its various stakeholders. It is a strategic approach aimed at building, maintaining, and protecting the entity's public image and credibility over time. As a research field, it investigates the formation, dynamics, and consequences of reputation, examining how communication, actions, and external factors shape stakeholder perceptions and trust. Key characteristics include proactive reputation building, reactive crisis communication, strategic stakeholder engagement, and continuous monitoring of public opinion. Its significance lies in its critical role in fostering organizational legitimacy, enhancing social capital, mitigating risks, and ultimately influencing performance, relationships, and long-term sustainability within a complex social and informational environment.

Top Authors

Rankings shown are based on concept H-Index.

CJ

New York University

GR
GD

University of Manchester

CD

Boston University

CM

Nanyang Technological University

Top Institutions

Rankings shown are based on concept H-Index.

Stanford University

Stanford, United States

University of Michigan

Ann Arbor, United States

New York University

New York, United States

University of Maryland, College Park

College Park, United States